Last week, Telus’ e-mail services were out of commission for almost a week and thousands of people were not able to check their e-mails. For those who don’t know, Telus is a large ISP that offers services in several provinces in Canada. They are a national company. When the e-mail outage occurred, angry mobs of people stormed social media and phone lines to complain that they couldn’t access their e-mails. A large majority made the case that access to their e-mail accounts were critical to their everyday lives. Make no mistake, e-mail is so important now, I understand how frustrated they might be. On the other hand, how foolish could you be by choosing your mission critical e-mail provider your ISP?

I gotta think that there were folks at Telus who were genuinely surprised that that many people used their e-mail services as if they were their most critical accounts in their digital lives. I have always viewed ISP e-mail accounts like a throwaway service. ISPs aren’t in the business of providing e-mail services, their main focus is giving people access to the Internet. For years, ISP e-mail accounts had crappy web interfaces, tiny limits on attachments sizes, limits on inbox size, and the general stigma of being an ISP e-mail address. Not to mention that you’re stuck with that ISP if your e-mail accounts is tied to them.

I read so many comments that people were going to switch to Shaw, a rival ISP, as punishment for Telus. What an idiotic move. Their internet access was fine but they want to move to a rival because of their ISP e-mail account? That puts them right back in the same situation again, just with another company. These people should uncouple their e-mail accounts from their ISP. At the very least, they should get a Gmail or even a Hotmail account. What’s crazy is that some businesses were using their ISP e-mail accounts as a primary means of communication. That’s just dumb. If you’re gonna be a business, pay for a real e-mail provider, with a custom domain, and a minimum uptime and/or a guaranteed service level agreement.

I hope some people learned some hard lessons on how the Internet operates and how careful they need to be when choosing what services to use.


I am once again catsitting for a friend and co-worker while he’s gone on a business trip. This time he’s going to Gamescom, which is the largest video game convention in the world by attendance. I’ve cat sat for him before. His cat was most likely a street cat when he was younger, which makes him much more standoffish and detached than other cats I’ve met. He seems to be mellowing a bit but I don’t think he’ll ever be affectionate towards me.

I’ll be feeding him and making sure he’s ok all week. I’m looking forward to it!


I’ve been working on a game for almost three years now and it’s just about ready to hit the literal and digital store shelves. I can’t say too much about it now but I hope to reveal more in the next few weeks or even possibly days.

Three years is a long time to be working on a game, especially in this day and age. Even though things were still rushed in the end, three years is an absolute luxury. Some poor souls have to bang out a game in a year, which is just an impossible task if you want your game to be good and polished.

I hope I have just as much time for the next one.


Today the company that runs food services at work announced they are raising prices 7% across the board, starting on Monday. The reason for the increase, according to the company, is due to inflation. This is the second increase since this company has taken over, which happened about two years ago.

I have not hesitated to state that the quality of the food in the cafeteria has been substandard since this new company started serving us. I’ve mentioned this in numerous surveys and informally to other co-workers. Prices go up but the quality has stayed low.

Many people now bring lunches to work. In the past, I have not done this because I find it inconvenient to heat up food at work. Microwaves are available but I’m not a big fan of how microwaves heat food. They tend to dry out your food and the heating is uneven. When at home, I use a toaster oven to heat up leftovers about 99% of the time.

In response to the price increase announcement, I made a query to facilities about bringing in a toaster oven to the coffee station area on my floor. I was told that I could do so. My plan is to bring the toaster oven I currently have at home to work. I’ll then buy a new, fancier toaster oven for home.

I may not bring my lunch every single day but I’ll be happy to bring it once a week to start perhaps. The less I patronize and spend my money at the cafeteria, the better it’ll be.


YouTube chef Andrew Rea recreates the scene from the first Harold and Kumar movie where the titular characters finally reach a White Castle restaurant and order a massive amount of the iconic burgers. I didn’t actually know how White Castle make their burgers but Rea goes over that in his video. I won’t spoil it but the beef patties don’t actually touch the grill surface when cooked. Watch the video to see what I mean. As always, Rea makes a mouth-watering end product.


Late this afternoon, an unfinished trailer for the game I’ve been working on was released to the Internet. I won’t link to any copies of it because I feel like the trailer deserves to be seen when it’s done and not in a rough cut with missing elements. I haven’t been told how the leak happened but there are people who know more details than I do. I always wonder how things get out onto the Internet when they’re not supposed to. I hope to get the full story of what happened this afternoon.

Whoever leaked the trailer also knew some aspects of my employer’s future plans as well. The divulging of these details was less widely reported, but in my estimation, that info was much more damaging that the trailer itself.

When info, images, and trailers leak out early like this, lots of marketing plans go out the window. People have to scramble to adjust and it causes a lot of headaches and work. It will be an interesting a few days ahead.


Last week, I finally transferred my one CIBC RRSP account to Sunlife where I have 99% of my registered accounts. I opened my CIBC RRSP account a few years ago and I was dumb and did not do my research. CIBC will charge you an annual fee of $100 if your account is worth less than $25,000. I didn’t realize this and my account was significantly less than $25K. When I found this out, I didn’t want to dump a total of $25K into that one account, just to avoid a $100 annual fee. I also didn’t want to transfer out right away and incur a transfer fee.

Perhaps it was a stupid strategy but my goal was to sit on the account and hopefully my RRSP investments would appreciate enough that I could recoup any annual fees, plus the transfer fee and then I’d transfer out to a more customer friendly investment account. Unfortunately, that never really happened. At best, I made $100 a year so which just went to the annual fee. The investments just stagnated and last week, I felt like I had enough and decided to transfer out. I’ll have to eat the transfer fee, which I think CIBC charges you $150 for.

The lesson to be learned here is to be sure of every single fee a bank charges you, which I was not aware of.


Last night was a bit of an odd one for me. Around 10:30pm, I got very tired quite quickly and I just decided to crawl into bed. I was unusually tired, especially since it was not a very strenuous day for me. I also got a normal amount of sleep for me the previous night. Yet, I felt exhausted.

I got into bed with the lights on and closed my eyes. I fell asleep. The next thing I know I woke up and it was 1:30am. I had not showered, nor brushed my teeth, nor did any of the things I normally did before going to bed. It was too late to do these things however, so all I could do was get up, turned off the lights, and retire to bed once again.

I woke up this morning feeling normal. My day at work felt fine as well. After work, I started feeling a bit tired but I had enough energy to actually go on a short run near the waterfront. Maybe I’m still a little bit run-down from my long weekend trip to Calgary. I’ll be sure to sleep in all weekend.


The game that I’m working on isn’t finished yet (though it’s really close) but my portion of it has reached a level of completeness that doesn’t require me to do any more late nights anymore. It was a strange sense of relief that I had today when 6pm rolled around and I could just go home. Before I did, I saw a project manager was delivering the OT meals to some people’s desks. I didn’t need food, so I wasn’t gonna get any of that. It was a weird feeling.

This evening, it seemed like I had so much time on my hands. It was great.


I spent the weekend in Alberta with some grad school friends and I flew there. I left on Friday night and flew back Monday afternoon. As it was a quick trip, for the first time in my entire life, I did not check a bag in on any of the flights. Just a carry on that fit comfortably under the seat in front of me. It was quite liberating. The thing I liked about it the most was not needing to pay to check in a bag. Overall, I think it saved me about $50. I also did not miss having to line up at the airline counter or the check-in terminal to get my luggage tags and then have to wait in line to put my bag on the belt at security. At least for me, that’s where all the hassle is.

Just having carry-on baggage probably won’t be a regular thing for me but I’m glad to have done it on this trip.