RETURNED MAIL

In a recent post, I detailed how my new debit card did not make it to my mailbox from CIBC. When I phoned the bank, they weren’t sure what happened but one possibility was that the card was sent in the mail and returned to the bank. How that was possible, no one really knows. I fixed that problem easily by going into a local bank branch and getting a new debit card directly.

Fast-forward to Sunday, when I realized one of my credit cards, with a different bank, was set to expire on Tuesday. I had not received a replacement card, which is usually sent out weeks in advance. This problem seemed eerily familiar to me. What is going on?!?!?!

I called the bank associated with my credit card and they told me something that was a bit worrisome. Apparently, they did send out the card in the mail but it was returned to them. Just like CIBC did, they also neglected to contact me to tell me the card was returned. Why are banks so stupid? Did they think I didn’t want the card anymore? Why would they not follow up and figure out if I had moved or something?

The bank rep said I had two options: wait two weeks for the card to be re-sent again through the mail or have the card couriered to a local branch for pick-up. I chose the latter option and will pick up the card tomorrow morning.

The remaining mystery is why two important pieces of financial/banking mail never arrived in my mailbox. It’s not like I stopped getting all mail. I’ve received correspondence from different institutions on a regular basis. The fact is, however, that at least two pieces of mail never got to me. Why? And why did other mail get to me fine? Is something sinister happening here or is just bad luck?

I need to stay vigilant about those two banking cards and I also need to make sure my mail isn’t being diverted somehow.

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