VENDING MACHINE UPDATE

As some of you might recall, during an earlier episode of erwintang.com, I told a tale of the St. John’s College pop machine accepting my money, but refusing to give me product.

I am happy to announce that the situation has been resolved with a happy conclusion, well at least on my end. Earlier last week, the Aramark Corporation mailed my $1.75. It was sent as a loonie and three quarters, all taped to a standard Aramark “We’re sorry our machine took your money and then gave you nothing” apology card.

This is further reinforcement that a consumer using firm, yet polite communication can make big companies to listen. I have no thoughts on where I’ll be spending the $1.75, but I am looking at property in Monte Carlo.

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