On Monday morning, I called McDonald’s Restaurants of Canada located in Burnaby. A customer representative took my information down and I reported what happened.
She told me the manager of the McDonald’s location I was at would call me. She also apologized to me for my less than stellar experience.
No offer of compensation was made at the time. She did, however, imply that the manager would make it right. She didn’t get into specifics unfortunately. So, I might get a simple verbal apology or free cheeseburgers for life. I think reality might lie somewhere in between those two.
If the manager doesn’t call me by Tuesday afternoon, I will contact McDonald’s Restaurants of Canada again.