I was on hold with Disney on the phone for another two hours today without any success in getting through. I think I need to try a four hour block of time next time. Two hours isn’t enough time.
If there’s one thing, even if it’s very small, that has been positive about this experience is that the hold music really good. Most companies have friendly, non-threatening hold music, usually top-40 or classical but Disney has an amazing catalogue of music to choose from. Now you might think they leverage some of their biggest hits from Disney movies but their selections are more sophisticated than that. Most of their songs are selected from music you might hear from their theme parks. It’s so smart, since while you’re on hold, you’re somewhat experiencing what you’d be listening to if you were at one of their theme park locations.
Some of these songs are now stuck in my head due to repetition. They may not mean anything to you because you haven’t heard them a dozen times now over the last four days or so, but to me, they are very relevant. It took me about thirty minutes of Googling to find out some of these songs. They are now listed below in random order.